Skip to main content
৳ BDT

Get UPTO 40% OFF on your 1st order SHOP NOW

Default locale English

TERMS AND CONDITIONS

OVERVIEW

This website is operated by Rayat Boutique & Craft Limited. Throughout the site, the terms “we,” “us,” and “our” refer to Rayat Boutique & Craft Limited. Rayat offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES INFORMATION

In compliance with the laws of Bangladesh concerning shippable items, fragility, and other constraints, Rayat does not carry every item found in our physical stores. Prices displayed on the website are quoted in Bangladeshi Taka (Tk.) at our local webstore and converted into other currencies for each respective country webstore where we offer delivery. Rayat products displayed on the website may also be available in select Rayat stores in Bangladesh while supplies last. In some cases, merchandise shown online may not be available in stores. Stores may also have different prices or promotional events at different times. Sale prices on the website are Internet-only specials and do not reflect the pricing of Bangladesh stores. Pricing in international shops differs from our local pricing to reflect the costs of doing business in those respective regions.

Handcrafted

Rayat products are handcrafted; therefore, we cannot guarantee that the product you see online and the purchased product will be exactly the same, though every effort is made for it to be a very close match.

Product Availability

Please understand that items featured on this website are handcrafted and therefore in limited quantities. Because of their limited availability and the nature of production, stock may not be replenished. This means that once an item is sold out, it may not be available in the future and therefore may not appear on the website again. When an item featured on rayat.com.bd is no longer in stock, we make every attempt to remove that item from the website in a timely manner. However, due to product handling, there may be instances where a product will not meet our quality standards for shipment and may ultimately be unavailable for delivery. Should you have any questions concerning the availability of a particular item, please contact us between 9 am – 6 pm Bangladesh Standard Time.

Colours

We have made every effort to represent each product color as accurately as possible on the website. However, due to monitor discrepancies on personal computers, laptops, tablets, or hand-held devices, we cannot guarantee that your display of color will be accurate.

Pricing

In the event a Rayat product is listed at an incorrect price due to a system error, typographical error, or error in pricing information, Rayat reserves the right to refuse or cancel any orders placed for the product listed at the incorrect price. All our product prices and services are subject to tax as applicable by the laws of Bangladesh.

Payment and Credit Note

Rayat reserves the right to refuse or cancel any orders, whether or not the order has been confirmed, within 14 working days from the date of your order placement. If your credit/debit card or mobile banking wallet has already been charged for the purchase and your order is canceled, Rayat will issue a credit note or refund the charged amount.

Shipping and Processing Fees

Our shipping and processing charges are intended to compensate designated shipping companies in addition to covering the cost of processing your order, handling, packaging the purchased products, and delivering them to you. The risk of loss or damage of packaged items is passed onto our shipping partners, and you will be compensated for the full value of the items should they not reach you at all or in their original state.

As part of Rayat's terms and conditions, please read our shipping policy and return policy for your convenience.

SECTION 6 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 7 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 8 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1)

 to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 9 - LEGAL INFORMATION

This website is expressly owned and operated by Rayat Boutique & Craft Limited. Unless otherwise noted, all design and content featured on rayat.com.bd—including navigational buttons and images, logos, artwork, icons, graphics, photography, text, and the like—are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Rayat Boutique & Craft Limited. This website in its entirety is protected by copyright and applicable trade dress and is protected under Bangladesh and international copyright laws. All worldwide rights, titles, and interests are reserved.

The contents of our website and the website as a whole are intended solely for your personal, non-commercial use. Any use of our website and its content for purposes other than personal is prohibited without the prior written permission of Rayat Boutique & Craft Limited. Do not reproduce, publish, display, modify, sell, or distribute any of the materials from Rayat. You may, however, download or electronically copy and print any of the page contents displayed on the site, but please remember that these are available for your personal, non-commercial use only. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you.

i. Limitation of Liability

Given the unpredictability of technology, internet connectivity, and the online environment, Rayat does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor to and user of this website, you agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. Rayat shall not be liable for damages of any kind related to your use of or inability to access this website. Rayat will not be responsible for any fraud, theft, or mistake in the usage of your credit card in the online purchase of any Rayat item.

ii. Indemnification

You agree to indemnify, defend, and hold harmless Rayat, its officers, directors, employees, agents, licensors, and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

SECTION 10 - CORRESPONDENCE AND COMMUNICATIONS

Although we will make every effort to respond quickly to applicable email messages, rayat.com.bd is under no obligation to respond to all pieces of correspondence received through this site, to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feedback regarding rayat.com.bd, our merchandise, and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this website or any email connection. All your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our organization through rayat.com.bd shall become and remain the property of Rayat. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. However, we will not use your name in connection with any such materials, information, suggestions, ideas, or comments unless we first obtain your permission or otherwise are required by law to do so.

SECTION 11 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Bangladesh.

SECTION 12 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, please visit our website.

SECTION 13 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 14 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at customercare@rayat.com.bd.

Free Shipping

Enjoy free shipping on all orders

Product Replace

Easy Product Replacement Available!

Emi Available

No cost EMI available on all major credit cards

24/7 Support

Dedicated 24/7 support via chat and email